Helpful Information for Georgetown FCU Members

We look forward to serving the Georgetown University faculty and staff, the employees of MedStar Georgetown University Hospital, the MedStar Health Faculty Practice Group and Community Practice Network as we continue our long tradition of providing financial products and services for the members of the global health community.

Below you will find what you need to know.   

The Georgetown FCU Branch Will Close July 30, 2021

For your in-person banking needs, please visit our branch located at 506 23rd Street NW, Washington, DC 20037-2761 or used a shared branch location. For all your other banking needs, you can call us at 202-974-3452, email us at or use online and mobile banking as well as the PAHOFCUCards app. Find all of our contact information on our Contact Us page.

PAHO/WHO FCU Shared Branching Locations Near You

Find the closest PAHO/WHO FCU Shared Branching Location to get cash, make deposits, transfer funds, make loan payments, check balances and more.   Shared branches give you a national network of branches where you can complete basic transactions as if you were at your PAHO/WHO FCU branch. All you need is the name of your credit union, your account number and a government-issued photo ID such as a driver’s license, DMV ID card or a Passport.

Find the Information You Need

Checking Accounts

Order new PAHO/WHO FCU checks. Once you have your new PAHO/WHO FCU checks, please destroy your remaining Georgetown FCU checks.

Direct Deposits

To avoid any disruption to your transactions,  you will need to update your direct deposits to reflect the new PAHO/WHO FCU ABA number/routing number (254075072) and your new account number. If you have any questions about your new PAHO/WHO FCU account email

Credit Card Payments

Credit card payments must either be sent to the PAHO/WHO FCU address below, made in PAHO/WHO FCU Online Banking, or by using the PAHOFCU Cards App.

PAHO/WHO FCU Administration Office

2112 F Street NW, Suite 201

Washington, DC 20037-2761


You can sign up for electronic statements in Online Banking. You’ll have access to your statements starting with July 31, 2021.

Wire Transfers

Find the information you need to initiate a wire transfer with your PAHO/WHO FCU routing number and account number.

Loan Payments

Send your loan payments to the PAHO/WHO FCU address below.

PAHO/WHO FCU Administration Office

2112 F Street NW, Suite 201

Washington, DC 20037-2761

Mobile Banking App

Once you have completed your first login to PAHO/WHO FCU Online Banking and updated your username and password, you will have access to PAHO/WHO FCU Mobile Banking. The PAHO/WHO FCU Mobile Banking App allows you to check your balances, make transfers, deposit checks, pay bills, and find nearby ATMs on many Apple or Android devices.

To find the app in your device’s app store and search for “PAHO WHO FEDERAL CREDIT UNION.” 

The Mobile Banking App is not always listed first in some app stores. You may need to scroll to the fourth or fifth selection to find it. Be sure to search for “PAHO WHO FEDERAL CREDIT UNION” for best results. Email your mobile banking questions to


The PAHOFCUCARDS app is only for managing your PAHO/WHO FCU debit or credit cards. This is a separate app than our existing PAHOFCU mobile banking app and requires a new user account setup. Learn More


You can skip one monthly consumer loan payment a year. Mortgage and Home Equity Lines of Credit are not eligible. If you have bimonthly payments, you can skip those two payments in one month it is equivalent to the monthly payment allowed.  

TruStage Insurance

Contact TruStage at 1.800.779.5433 if you have questions about your life, auto, homeowners or health insurance policies or billing. If you have an Accidental Death and Dismemberment (AD&D) policy, please call TruStage at 1.888.888.0375 or visit