privacy policy

Your privacy is important to us.

Because of the many ways there are to share information, privacy has become something of a hot topic. There has been considerable concern raised by consumers about the need for assurances that their right to privacy is being respected. We at PAHO/WHO Federal Credit Union (FCU) are concerned about your right to privacy and we want to tell you how we keep your personal information private. We would also like to urge you to do everything you can to make sure that you are doing all that you can to protect personal information. There are several pieces of personal information that should not be revealed unless you are absolutely certain how the information is going to be used. The most critical of these are credit card numbers, social security numbers and your birth date. In unscrupulous hands this information can be used in ways that could cause you a great deal of anguish. Be careful who has access to this information.

Download Our
Privacy Policy Fact Sheet


PAHO/WHO FCU collects non-public personal information about you from the following sources:

  • Information we receive from you on applications or other forms
  • Information about your transactions with us or others
  • Information we receive from a consumer reporting agency

We do not disclose any non-public personal information about our members or former members to anyone, except as permitted by law.

If you decide to terminate your membership or become an inactive member, we will adhere to the privacy policies and practices as described in this notice.

PAHO/WHO FCU restricts access to your non-public personal information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal regulations to guard your non-public personal information.

Internet Policy
Every computer on the Internet is identified by a unique number called an IP address which is assigned each time you connect to the Internet.  When you visit any website, your IP address is recorded. We collect IP addresses solely to track information and compile statistics to help us improve the site so that our users will find it more helpful and informative. The information is used for these purposes only and is discarded after use. IP address information is not distributed to third parties.  We collect data on the most popular pages visited, as well as the day of the week and time of day that visitors come to our site. We also collect information on how long members stay on the site and how many members visit the site each week.

To provide you with greater access to information, our site contains links to other sites. PAHO/WHO Federal Credit Union does not endorse any third party entity to which you may link from this website. While we hope these organizations join us in respecting your privacy, PAHO/WHO FCU is not responsible for the content or privacy practices of these other websites. 

Contact Us
If you have questions concerning the privacy of your personal information or if you need to correct information we have on file, please contact us at 202-974-3453 or 1-866-PAHOFCU (724-6328).