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Contact Us

PAHO/WHO Federal Credit Union is here to help you live a better, healthier financial life. Contact us or stop by to learn how we can help.



866-724-6328 (toll-free)*
202-659-4513 (fax)

*When calling from outside the United States:

First dial the AT&T access number for the country you're calling from (tone, directions, or operator) and then dial the number.


8 am to 3 pm – M, T, Th & F
8 am to 1:30 pm – Wednesday

Our Location

Columbia Plaza Branch
(Member Transactions)
506 23rd Street NW
Washington, DC 20037-2761

Mailing Address

2112 F Street NW, Suite 201
Washington, DC 20037-2761
(Mail only. Location does not offer transaction services.)


Secure Email
Sending us personal or account-related information? Use our secure email.

Member Services Email:

Lending Email:

Cards Email:

Mortgage Email:

Supervisory Committee:

PLEASE NOTE: Information sent by email is at risk of loss of confidentiality if the information is transmitted over the internet so please do not include any personal information such as social security numbers, etc., unless you are using our Secure Email system to send your information.

Lost or Stolen Debit/Credit Cards

Report lost or stolen cards by calling 888-918-7710 (24-hour cardholder service) or call collect 314-542-7710 (if outside the U.S.). For those outside the U.S., click here for toll free numbers by country. Email questions to


Directly outside our Branch in Columbia Plaza
506 23rd Street NW, Washington, DC

Pan American Health Organization
525 23rd Street NW, Washington, DC
(in the lobby, ID required to enter building)

30,000 Surcharge-free, Nationwide ATMs

Shared Branch Locations